Support Services

Business systems have made great leaps over the years in terms of usability and functionality. However this increased functionality has resulted in more behind the scenes complexity and sophistication as well as a reliance on third party products to keep things running.

If you have any business critical systems in place, you will be aware of the devastating effect having your systems down for even a short time can have. Even a few minutes or hours down time can cost you time, money and reputation.

This is why Innov8 group don’t simply consult on and implement new IT systems, we support them fully too. This difference will give you the peace of mind of knowing that when you need assistance we are there to help with a full understanding of your systems. We will get your business up and running with the minimum of disruption and as quickly as possible.

“Support issues are always dealt with quickly and efficiently, no matter how small the issue” says Deb Thompson, Managing Director- Tomson Buxton.

In a recent Sage survey our support earned 87% satisfaction level – 20 points higher than our nearest local rivals. Our customers felt we always went ‘the extra mile’ and that we wouldn’t let them down when they needed us.

If you would like more information on our support team and how they can help put your mind at rest over your systems, please call your local branch. The numbers are available on the Contact us page.