Take a look at the table below to get a visual understanding about what is included in both our Premier & Premier Plus Support services.
If you want to delve deeper into each service, head over to the dedicated service insights.
All levels of support can be applied to either software or hardware infrastructure
We conduct a comprehensive check of your infrastructure and software to determine areas of your system that require investment.
If you take disaster recovery seriously then this service will be for you. Fire drill simulates restoring a back-up just like in a real disaster situation, ensuring your system is robustly tested to protect against potential data loss.
This is designed to protect you against the cost of identifying and removing virus outbreaks across the system, providing protection for the whole network. Any machines which do not run an up to date business class anti-virus product will not be covered.
Exclusively for Sage 200 customers, innov8 have developed an on-demand back-up button that takes a complete back-up of your data.
Innov8 is a leading provider of software and IT infrastructure for businesses throughout the UK.
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