Take a look at the table below to get a visual understanding about what is included in both our Premier & Premier Plus Support services.

If you want to delve deeper into each service, head over to the dedicated service insights.

 

Support Level Comparison

 

Premier vs Premier Plus

 

All levels of support can be applied to either software or hardware infrastructure

Widen Insight with Additional Services

ANNUAL HEALTH CHECK

We conduct a comprehensive check of your infrastructure and software to determine areas of your system that require investment.

FIRE DRILL

If you take disaster recovery seriously then this service will be for you. Fire drill simulates restoring a back-up just like in a real disaster situation, ensuring your system is robustly tested to protect against potential data loss.

THREAT MONITORING

This is designed to protect you against the cost of identifying and removing virus outbreaks across the system, providing protection for the whole network. Any machines which do not run an up to date business class anti-virus product will not be covered.

SAGE ON-DEMAND BACK-UP

Exclusively for Sage 200 customers, innov8 have developed an on-demand back-up button that takes a complete back-up of your data.

Contact us to find out more

Innov8 is a leading provider of software and IT infrastructure for businesses throughout the UK.

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